Terms of service

TERMS AND CONDITIONS

OVERVIEW

Welcome to NOUS Studio. The terms “we,” “us,” and “our” refer to NOUS Studio. NOUS Studio operates this shop and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). NOUS Studio is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms and Conditions” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights and address topics such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or region of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or managed by you.

To use the Services, including accessing or browsing our online stores or purchasing products or services, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you are authorized to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible. However, we cannot guarantee that the display of colors or appearance on your device will accurately reflect the actual product.

We do not guarantee that the appearance or quality of products or services purchased will meet your expectations or match the representations shown in our online stores.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. NOUS Studio reserves the right to accept or reject any order at its sole discretion for any reason. An order is not considered accepted until confirmed by NOUS Studio and payment has been received and processed.

Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

Returns or exchanges are governed exclusively by our Return Policy [LINK].

You represent and warrant that purchases are for your personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged is the price in effect at the time the order is placed and will be confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

Prices may differ from those offered by third-party retailers or physical stores. Promotional offers may be subject to additional terms, which will prevail in the event of a conflict.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as needed.

You represent and warrant that:
(i) the payment information you provide is true and complete;
(ii) you are authorized to use the payment method;
(iii) charges will be honored by your payment provider; and
(iv) you will pay all charges incurred, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery dates are estimates only. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control. Title and risk of loss pass to you once the products are handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including trademarks, text, images, graphics, videos, and design elements, is the property of NOUS Studio, its affiliates, or licensors and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, or otherwise exploit any content without prior written consent. All rights not expressly granted are reserved.

NOUS Studio names, logos, and branding are trademarks of NOUS Studio. Shopify trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available,” without warranties. Your use of optional tools is at your own risk and subject to the terms of the third-party providers.

SECTION 8 – THIRD-PARTY LINKS

The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party sites is at your own risk.

We are not liable for damages related to third-party purchases or services. Complaints regarding third-party products should be directed to the third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

NOUS Studio is powered by Shopify. All purchases are made directly with NOUS Studio. Shopify is not responsible for transactions between you and NOUS Studio. You release Shopify from any liability arising from purchases made through our Services.

SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge that Shopify may process your data, including transferring it to other countries, to provide the Services.

SECTION 11 – FEEDBACK

If you submit feedback, suggestions, or other content, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose. You represent that you own or have the rights to the feedback and that it does not violate third-party rights or laws.

We are not obligated to keep feedback confidential, compensate you, or respond.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate, at any time and without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. Prohibited activities include, but are not limited to: violating laws, infringing intellectual property rights, harassment, transmitting malicious code, collecting personal data, spamming, or interfering with security features.

We reserve the right to suspend or terminate your account for violations.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all charges incurred prior to termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, NOUS Studio and its partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless NOUS Studio, Shopify, and their affiliates from any claims arising from your violation of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain in full force.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and NOUS Studio and supersede all prior agreements.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our consent. We may assign these Terms freely.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws and courts of the country where NOUS Studio has its principal place of business.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:

NOUS Studio
hello@nousstudio.de
Kettengasse 7
50672 Cologne, Germany
VAT ID: DE434822128